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e-Business

Electronic business ("e-Business") enables companies to link their internal and external processes more efficiently and flexibly, work more closely with suppliers and better satisfy the needs and expectations of their customers.

E-Business is more than just e-commerce. It covers business processes along the whole value chain: electronic purchasing ("e-procurement") and supply chain management, processing orders electronically, customer service and cooperation with business partners. This applies to traditional and virtual organisations. Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions allow to integrate intra and inter firm business processes.

Empirical Market Research in Over 15 Countries

empirica was one of the first companies in Germany to offer a comprehensive research and consulting service for electronic business. Today it is one of the few leading consulting firms in the world which offer international benchmarking studies that show the dynamics and development of electronic business in various sectors and countries.

We have available representative data from recent empirical surveys in all EU countries and beyond. These are based on sound statistical indicators that measure developments within sectors of the economy, regions or even individual companies.

Using our own tools and those of other well-known producers we apply business process analyses to new organisational forms or added value systems. We help clients to analyse and improve their business processes and workflows. empirica has over ten years of project experience in this field in sectors such as insurance, social services or the housing industry.