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empirica Projekte zum Thema Digitale Integration & Barrierefreiheit

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CAP4access - Collectively improving accessibility in European cities
KundeEuropean Commission, Communications Networks, Content and Technology (CNECT)
Laufzeit1/2014 - 12/2016

The objective of the CAP4Access project is to develop and pilot-test methods and tools for collectively gathering and sharing information about accessibility of public spaces. The background for the project is that Europe needs to become more accessible. Too often, buildings and ways cannot be easily reached and passed by everyone. This does not only concern wheelchair users but also seniors with walking aids, parents with pushchairs, frail patients - it concerns anyone whose walking ability is permanently or temporarily limited. This applies to many millions of people in Europe. Online maps offer great opportunities to indicate which places and ways are accessible and which ones are not. Locations and routes on maps can be enhanced with accessibility related data, commented, and visualised with photos. These possibilities are not yet widely used, however, and their full potential still needs to be reaped. CAP4access works towards this aim. Four test sites in Vienna (Austria), London South Bank (United Kingdom), Elche (Spain) and Heidelberg (Germany) will produce insights about using online maps for enhanced accessibility.

Project website:


Maintenance and upgrade of the ePractice.eu platform
KundeEuropean Commission - Directorate General Information Society and Media - Unit H2 ICT for Government and Public Services
Laufzeit3/2009 - 2/2012

P.A.U. Education and Atos Origin, a worldwide leading IT actor, teamed-up to lead the further maintenance and upgrading of the successful ePractice.eu internet portal. ePractice is a knowledge sharing community for eServices like eGovernment, eHealth and eInclusion. The project leaders are supported by empirica in the improvement of the user experience. Empirica analyses usage statistics and user interaction, using innovative methods such as click heatmaps and view port analysis. In addition, empirica supports P.A.U and Atos in improving the page for disabled users with the aim to comply with the W3Cs Web Content Accessibility Guidelines (WCAG) 2.0. empirica gives recommendations and guidance to web developers and content producers in identifying best practices and involving disabled users.

Project website: www.epractice.eu

Independent Project
INDEPENDENT - ICT Enabled Service Integration for Independent Living
KundeEuropean Commission DG INFSO and Media, CIP Programme
Laufzeit1/2010 - 1/2013

The project defines, delivers and pilots a digital infrastructure supporting coordinated cross-sector delivery of timely support to prevent older people from slipping out of safe independent living, maintaining quality of life. The infrastructure enables support services to overcome limitations of sectoral telehealth and telecare and empowers informal carers and the voluntary / third sector to participate in delivery of support, thus radically improving efficiency. The innovative new services are piloted at six sites across the Europe. The project brings together 20 organisations across 6 Member States representing all major stakeholders in the "value chain" of support to older people, from public authorities and social and health service providers to global industry players and specialist SMEs.

More information and project website: http://www.independent-project.eu/

Work+Care 2: Company initiatives for workers with care responsibilities for disabled children or adults: Review and case studies in six Member Statess
KundeEuropean Foundation for the Improvement of Living and Working Condition
Laufzeit9/2010 - 5/2011

The study covers the second phase of the EuroFound initiative on "company initiatives for workers with care responsibilities for disabled children or adults". The first phase had already been carried out by empirica together with the Work Research Centre, Dublin. The study reviews recent research and policy documents from Member States, selecting 20-25 of the most important to be summarised in an Annotated Bibliography, apply the framework designed for documentation of policy/service developments in six Member States excluding those countries covered in the first phase (Germany, the UK, the Netherlands and Ireland), describe and assess company case studies of good practice in the six Member States, following the template drawn up in the first phase of the project, organise and finance a small Expert Workshop, to debate the findings of the research. Like in the first phase the focus of this study is on company initiatives for workers with care responsibilities for disabled children or adults. The project covers several European countries and are supported by experts and national correspondents from empirica's ENIR network..

The results of the project have been published on the European Foundation's website, see http://www.eurofound.europa.eu/areas/populationandsociety/workingcaring/search.php

eCareBench - Coping with an ageing population - Learning from good eHealth and telecare practices
KundeEuropean Commission DG INFSO and Media
Laufzeit8/2010 - 10/2011

Against the background of the fact that the use of telemedicine services is still limited and the market for devices remains highly fragmented, despite the potential benefits and the technical maturity of many applications, the study explores the European space in terms of the deployment of ICT-enabled care services, to learn from successful examples, and to adapt policies and incentive structures. In an effort to address these needs, the study demonstrates the gains in promoting the de-ployment of home care services using ICT and facilitate the exchange of good practices. The study develops the following key outputs: a consistent, rigorous, and realistic conceptual and methodological design of the study, including clustering of models of long-term care, a choice of 10 national cases, and the structure of a scoreboard on innovation, a scoreboard on the openness to innovation of national models of long-term care in the area of ICT-enabled home care services, set up around a set of macro-categories related to the openness to innovation, a validation workshop of one day, informing relevant stakeholders and experts about, and collecting their views on the interim study findings, as well as more general views, especially on current and future developments in the area of the study and policy implications, a set of analysed good practices in innovative, ICT-enabled of home care services for older people with chronic diseases, covering all six macro-categories of the scoreboard, and several clusters of national long-term care models, a set of relevant, well grounded, and clear policy recommendations, supporting further policy developments at European level to promote the deployment of ICT-enabled home care services, their ongoing monitoring, and the exchange and transferability of good practices across Europe, and adequate promotion of the main findings of the study. The project covers all EU Member States with more intensive activities in 10 countries to be supported by experts and national correspondents from empirica's ENIR network (www.enir.org) in the different countries.

Logo Commonwell

CommonWell- Common Platform Services for Ageing Well in Europe The CommonWell project has been launched in October 2008 as part of the EU initiative to promote better quality and more economically efficient solutions for the provision of health and social services and is coordinated by empirica. The CommonWell project aims to support independent living and improve the quality of life for older people and those with long-term conditions.
12 partners are cooperating in the project, supported financially by the European Commission and coordinated by European project consultants Empirica, to deliver ICT-enabled health and social care services in four Member States. The integrated services are to support the effective management of chronic disease, and to address issues which affect independence, such as reduced agility, vision or hearing, in order to significantly improve the quality of life for older people and their families. A total of 400 users across four locations in Europe will receive services for at least twelve months. The results of evaluating the pilot operation will be used to extend service provision and promote the wider uptake of this model of care across Europe.
Milton Keynes (UK) and Eindhoven (NL) are the pilot locations that will initially address chronic disease management for older people suffering from Chronic Obstructive Pulmonary Disease (in Milton Keynes), and Chronic Heart Failure (in Eindhoven). The CommonWell services will improve communication between health and social care providers, helping to reduce anxiety and improve health outcomes for people with chronic conditions and those who need support when leaving hospital. FASS and Johanneswerk are the sites focussing on improving services for independent living for older people. FASS currently operates the largest centre for social alarm in Europe with over 90,000 clients across Andalusia in Spain. Johanneswerk runs several hospitals, a social alarm service and provides domiciliary care. CommonWell promises to support integrated care delivery in both organisations.
The project is part funded by the EU Competitiveness and Innovation Framework Programme.


ICT & Ageing: Users, Markets and Technologies
KundeEuropean Commission, DG Information Society and Media.
Laufzeit01/2008 - 12/2009

The main goal of the ICT+Ageing study is to identify and understand the market barriers which currently hinder uptake of ICT for independent living and active ageing in Europe. The study seeks to contribute towards policy action which will effectively tackle existing barriers, thereby helping to unleash ICT's potential to contribute to Europe's capacity for dealing with the demographic challenge.

The study focuses on three application areas of ICT for active ageing: Independent living (ageing well at home), Employment (Active ageing at work) and Social Participation (Ageing well in the community). A horizontal topic of core interest are the ethical issues arising from the use of ICT for purposes related to active ageing.

The study looks into the situation in 14 EU Member States plus USA and Japan with regard to market structures, recent and emerging developments, and policy response. It will identify and analyse good practice and show how Europe can learn from the experience in individual countries.

On the basis of the analysis, recommendations for action are to be developed in order to remove barriers for uptake and to foster market development. The results of the study will also guide the way towards further research needs in this area.

Project Outline June 2008


MeAc - Measuring Progress of eAccessibility in Europe
KundeEuropean Commission
Laufzeit01/2006 – 12/2008

eAccessbility is commonly understood as a means to ensure that Information and Communication Technology products and services meet the requirements of people with disabilities. Accessible ICTs will improve the quality of life of people with disabilities significantly. At the same time, the lack of equal opportunities to access ICT can lead to exclusion. In the recent Communication on eAccessibility, the European Commission (CEC) presents approaches to ensure the availability of accessible ICT-based devices and services throughout the European Union. Three key approaches for EU-level policy intervention are highlighted:

  • the application of accessibility requirements in public procurement (utilising freedoms given to Member States in transposing the Public Procurement Directive),
  • the introduction of a product and service certification scheme and
  • making better use of existing legislation e.g. in telecommunications and employment.

The approach outlined in the Communication is to be reviewed within two years, and new measures and - if deemed necessary - new legislation then to be proposed. MeAC is expected to provide both qualitative and quantitative evidence to support this policy decision making.
The study will

  • identify, throughout the EU and elsewhere, legislative and other policy measures and actions by industry and other actor groupings that have or potentially can have a significant positive impact on eAccessibility and that support the Community eAccessibility strategy;
  • assess to what extent ICT products and services available in Europe take into account eAccessibility requirements and Design for All principles, to what extent the opportunities offered by assistive technologies are being capitalised on and to assess the impact on costs of accessible and assistive ICT products and services;
  • measure a change over time by assessing the eAccessibility situation in Europe at two points in time and in this way to measure progress, quantifying the impact of the three approaches specified in the Communication;
  • identify cases of policy good practice by assessing the implementation of successful measures and drawing up recommendations for EU policy development in the eAccessibility domain.

In methodological regard, the study will in addition rely upon a policy survey, comprehensive literature anaylsis and on field studies in the EU Member States, USA, Canada and Australia.


SOPRANO - Service Oriented PRogrammable smArt enviroNments for Older Europeans
KundeEuropean Commission DG Information Society and Media
Laufzeit01/2007 - 04/2010

SOPRANO is the acronym for "Service Oriented PRogrammable smArt enviroNments for Older Europeans". SOPRANO will design and develop highly innovative, context-aware, smart services with natural and comfortable interfaces for older people at affordable cost, meeting requirements of users, family and care providers and significantly extending the time we can live independently in our homes when older. User friendliness and acceptability is top priority for the project - a zero-slope learning curve is to be achieved and inter-faces are to "vanish" into domestic settings. Large-scale viability in real homes will be demonstrated with 600 users to raise public awareness and accelerate AAL (Ambient Assisted Living) exploitation.
A consortium of 20 partners from European universities, public bodies and private companies is teaming up to develop next-generation technology to allow older people to continue to live independent lives in their own homes. The part-EU funded Service Orientated Programmable Smart Environments for Older Europeans (SOPRANO) project will seek to develop information technology (IT) -based assisted living services aimed at promoting the independence of older people, improving their quality of life and addressing the issue of an ageing European population.
The project will demonstrate how telecare technology, Information Technology (IT) and mobile communications can be harnessed to develop new community-based models of care and support. The research hopes to advance global knowledge in semantic IT, Radio Frequency Identification (RFID) location, remote diagnostics, radar and integration architectures. 600 users will test the large-scale viability of these technologies in real homes.
The project will have two goals: to develop new ways of integrating assistive technology, telecare and telehealth solutions into users' homes to provide assistance; and to investigate the motor, sensory and cognitive difficulties experienced by older people and the best vision, voice or sensory-based means of communicating with users.
By integrating assistive technology with advanced telecare and telehealth solutions, SOPRANO hopes to develop a fully networked home environment. Integrated appliances and devices will support users in carrying out their everyday activities, and advanced telecare and telehealth solutions will monitor health and well-being and ensure that assistance is provided when required.
The project will run for 40 months and its budget is around 12 million Euros of which 7 million are funded by the Commission. The project will be coordinated by the Tunstall Group Ltd (United Kingdom) and has a total of 25 partners from all over Europe.



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