Integrating carein eCare & the Ageing Society
Older people often need different types of support at the same time, for example support with activities of daily living and chronic disease management. Today, these support services (including healthcare, social care, voluntary support and informal care) are often delivered in independently operating service silos. This leads to inefficiencies, duplication of resources, and to dissatisfaction both among the people receiving support and those giving it. At the same time, the potential of Information and Communication Technology (ICT) to support effective and efficient integrated service delivery is far from being exploited to the extend needed in order to keep Europe’s health and social care systems sustainable.
empirica‘s involvement in integrated care started in 2008, as co-ordinator of the project CommonWell and we have expanded our knowledge and experience in the field since then. As of today, we have been involved in several pilot projects and scientific studies, supporting both the development of a deeper understanding of the topic and its challenges and the deployment of sustainable integrated care services.
Accordingly we offer a comprehensive range of services, including policy analysis and consultancy, concept development, requirements analysis, service design and implementation support, business case modelling and socio-economic impact assessment, and project co-ordination and management. Our portfolio combines scientific and methodological soundness with applicability in challenging real-life contexts.
Our work in the field of integrated care is closely linked with our wider health and care service development activities..(Link zu Subthema “Making services work”)